This Charter explains our motto, mission, location, available facilities and the rights and responsibilities of the patients towards the hospital.

Committed to Excellence

shall serve the society by providing:

• The best possible medical treatment
• Delivered most efficiently
• In the shortest possible time
• At the minimum cost

Dewas-Ujjain Highway, Village Bangar (Dewas) MP Pin 455 001
Contact No. : 07272-426500-501,
Emergency Contact: 07272 426500

• Reception & Help Desk
• Directional signage on each floor
• Huge OPD area in basement (Timing 9am to 4pm except Sunday and Gaz.Holidays)
• 300+ Beds in Wards including private and deluxe rooms
• 24 x 7 Casualty & Emergency services with wheel chairs, stretchers
• 24 x 7 Laboratory services
• Routine & Special Investigations
• 24 X 7 Blood Bank services
• 24 x 7 X-Ray services
• 24 x 7 Ambulance services (02 Nos.)
• SonoGraphy
• Canteen & Cafeteria
• 24 x 7 Delivery services in Obstetrics department
• NRHM – JananiSahyogiYojna benefits
• 24 x 7 Medical store & Pharmacy
• Modern well equipped ICU, ICCU, NICU and PICU
• Central Oxygen supply
• Modern fully equipped 05 Nos. Operation theaters
• Well equipped physiotherapy department

Every Patient has a right to :

• Be treated with compassion without any differentiation of cast, religion and race.
• Know the details of treatment offered to him/her & ask for the consequences arising out of this.
• Know the details of treating doctor, regarding qualification
• Know the details of his/her illness & outcome of his illness
• Accept or refuse any investigation / treatment offered
• Request for a second opinion, if desired.
• Privacy during consultation, treatment & hospitalization
• Make a legitimate complaint to higher authorities
• Provide healthy constructive suggestions to improve our services

• Treat all the Doctors, Nurses and other staff with respect and dignity
• Behave in a decent manner with other patients
• Comply with hospital policy and guidelines
• Restrict the visitors within the time frame allowed by the authorities
• Restrict entry of children except when really needed to avoid exposure to diseases.
• Do not take medications without prior consultation
• Protect environment and cleanliness of surroundings